Shipping / Delivery:

  • Free delivery is offered for purchases over R1500.00
  • Free collection by arrangement (we will send you a whatsapp message with details) from Rondebosch
  • We deliver Monday to Friday 08;00 to 16:00.
  • We do not deliver on weekends or on public holidays as couriers do not operate on those days.
  • Orders placed before 13:00 in Cape Town can expect same day delivery.
  • All other orders for Cape Town and Johannesburg – orders received before 3pm on Mon-Thu will be delivered the following day
  • For deliveries to any other areas or placed outside of above mentioned hours, expect delivery in 3-4 working days
  • SolRX will not be held liable for failure to deliver your purchased products due to incorrect shipping details provided by you (the buyer) or failed delivery on buyer / client’s part where the client is non-reachable at the provided address after two delivery attempts.

Making Payments

  • We use a third party payment gate way (Netcash) which is a very well-known and secure a payment gateway in South Africa, giving you peace of mind when doing online payments.
  • All transactions will be processed in South African Rand (ZAR) and your total order price will include the price of the purchase plus any applicable delivery charges.

Card Payments

  • We accept MasterCard, Visa credit cards, Debit card and Instant EFT Via Netcash If you do not have a credit card please utilize one of the other payment options, or simply log off and return to the site at a later time to complete your order.

EFT (Electronic Fund Transfer)

  • Our payment gateway does support instant EFTs. Some bank don’t yet support 3D payments so in this case, once you have added enough items to your shopping cart, proceed to “Checkout” and follow the order processing instructions.
  • Select the option to pay via EFT. You will then have to load SolRX as a beneficiary on your internet banking and use the unique order number in the reference line for your payment.

Coupon Codes:

  • If you have received a coupon code generated by our systems, you can use it at check out.
  • Only applicable for online purchases.

Refund Policy:

In the unforeseeable event that you might need to cancel and return your order, we will do our absolute best to make this process as seamless as possible. We require your cancellation in writing, within 3 days from the date of delivery.  Email: Diane@solrxsa.co.za

Disclaimer

  • The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents.
  • The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.
  • The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.
  • All content of this Internet site is owned or controlled by SolRX®  and is protected by all current copyright laws. You may download content for personal and non-commercial purposes only. Modification or further reproduction of the content is not permitted.
  • SolRX®  will make reasonable and timely efforts to provide current and accurate content for all products listed on this site, however, SolRX®  shall not be liable for any damages or injury resulting from your access to, or inability to access, this Internet site, or from your reliance on any information provided at this Internet site.
  • SolRX®  is not responsible for any content obtained through links provided to other non-SolRX®  websites. These links are provided solely as a convenience for our visitors.
  • The trademarks, service marks, trade names, and products in this Internet site are protected in the United States and internationally. Use of any of the above trademarks, as well as the name of SolRX® is prohibited without prior written authorization from SolRX® Inc. (All Rights Reserved.)

Applicable Law:

This site is controlled and hosted from South Africa and therefore governed by South African law.

Updating of these Terms and Conditions:

  • We reserve the right to change, modify, add to or remove from portions or the whole of these Terms & Conditions from time to time.
  • Changes to these Terms & Conditions will become effective upon such changes being posted to this Website.
  • It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates.
  • The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.
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